Effective Date: July 28, 2026
Last Updated: July 28, 2026

My Expert Coach (“we,” “us,” or “our”), operated by Expert Business & Professional Services, Inc., is committed to maintaining strict confidentiality and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit https://myexpertcoach.com/ (the “Site”), inquire about our services, or engage with us for executive coaching, career strategy, or résumé development services.

1. Information We Collect

We collect information you provide directly to us, as well as data generated automatically when you navigate our Site.

A. Personal Information You Provide Voluntarily

Because our services involve executive-level career consulting, personal branding, and coaching, you may share sensitive career and personal details with us. This includes:

• Contact Details: Name, email address, phone number, and mailing address.
• Professional & Career Data: Current title, employment history, compensation targets, executive résumés, cover letters, career goals, and LinkedIn profile URLs.
• Consultation & Inquiry Information: Messages, consultation booking notes, and details provided in contact or inquiry forms.
• Payment Information: Payment details collected securely via third-party payment processors when purchasing services (we do not directly store complete credit card details on our servers).

B. Automatically Collected Information

When you visit the Site, standard technical data may be gathered automatically through cookies and server logs, including:

• Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
• Cookies & Tracking Technologies: Analytics tools (such as Google Analytics or WordPress cookies) to understand visitor traffic and optimize user experience.

2. How We Use Your Information

We use the information we collect strictly for business and service delivery purposes, including:

• Service Delivery: Providing executive leadership coaching, career transition strategy, interview preparation, personal branding, and résumé/LinkedIn writing services.
• Communication: Responding to inquiries, scheduling strategy consultations, sending service updates, and providing ongoing support.
• Confidential Assessment: Reviewing your professional background during initial consultations to determine appropriate strategy.
• Website Improvement: Analyzing web analytics to enhance Site performance, navigation, and accessibility.
• Legal & Administrative Compliance: Fulfilling legal, tax, or regulatory obligations and enforcing our terms.

3. Confidentiality & Information Sharing

We hold client information to the highest ethical and confidentiality standards. We do not sell, rent, trade, or lease your personal or career information to third parties.

We only share information under the following limited circumstances:

• Service Providers: Trusted vendors and tools that assist in operating our website, managing scheduling, processing payments, or delivering communications, under strict confidentiality agreements.
• Legal Obligations: If required by law, subpoena, court order, or governmental regulation, or to protect the rights, property, and safety of our practice, clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information may be transferred as part of the business assets under equivalent privacy protections.

4. Cookies and Web Analytics

Our Site uses cookies and similar technologies to improve functionality and monitor traffic patterns. You can configure your browser to reject cookies or notify you when cookies are set. Please note that disabling cookies may affect certain interactive features of the Site.

5. Data Security & Confidentiality

Given the sensitive nature of executive career transitions, we implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. All client records and career strategy documents are treated with strict professional discretion.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, and comply with applicable legal and accounting requirements.

7. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access & Correction: Request access to or updates/corrections of the personal data we hold about you.
• Deletion: Request the deletion of your personal data, subject to legal or contractual retention obligations.
• Opt-Out: Unsubscribe from marketing or promotional communications at any time by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to external websites, such as LinkedIn or external resource scheduling tools. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practice or legal requirements. Updated versions will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact:

My Expert Coach
Expert Business & Professional Services, Inc.

Attn: Sandy Spencer, MBA
Location: Miami, FL
Email: sandy@myexpertcoach.com
Phone: 954.236.9558
Website: https://myexpertcoach.com/